Privacy policy

Griffin Attachments Privacy Policy

Last updated: July 27, 2026

GRIFFIN ATTACHMENTS, a division of GRIFFIN GROUP Inc., operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GRIFFIN ATTACHMENTS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information. We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law. These categories include contact details such as your name, address, billing address, shipping address, phone number, and email address. We also collect financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation. Furthermore, we process account information including your username, password, security questions, preferences, and settings, alongside transaction information encompassing the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel. We also gather data from your communications with us, such as customer support inquiries. Finally, we collect device information about your browser, network connection, IP address, and unique identifiers, as well as usage information regarding how and when you interact with or navigate the Services.

Personal Information Sources. We may collect personal information from several sources. This includes gathering data directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information. We also collect data automatically through the Services from your device when you use our products or visit our websites, primarily through the use of cookies and similar technologies. Additionally, we obtain information from our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf, as well as from our partners or other third parties.

How We Use Your Personal Information. Depending on how you interact with us or which of the Services you use, we may use personal information for several purposes. We use your data to provide, tailor, and improve the Services, which includes performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences, and processing returns or exchanges. This also helps us create a customized shopping experience for you. We also use data for marketing and advertising purposes, such as sending promotional communications by email, text message, or postal mail, and to show you online advertisements based on your activity. Additionally, we rely on your data for security and fraud prevention to authenticate your account, provide a secure payment experience, investigate malicious activity, and secure our services. If you register an account, you are responsible for keeping your credentials safe. Finally, we use your information for communicating with you to provide customer support, and for legal reasons to comply with applicable laws, respond to valid legal processes, or enforce our policies.

How We Disclose Personal Information. In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. We share data with Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, and fulfillment. We also share information with business and marketing partners to provide advertising services to you; depending on where you reside, you may have a right to direct us not to share information for targeted advertising. Furthermore, we disclose data when you direct or request us to do so, such as shipping you products or through your use of social media login integrations. We may also share information with our affiliates or otherwise within our corporate group, and in connection with a business transaction such as a merger or bankruptcy, or to comply with any applicable legal obligations and enforce our terms of service.

Relationship with Shopify. The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here: https://privacy.shopify.com/en.

Third Party Websites and Links. The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services without limitation. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data. The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices. Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by law. These may include the right to access or know the personal information we hold about you, the right to delete personal information we maintain, and the right to correct inaccurate data. You may also have a right of portability to receive a copy of your personal information and request that we transfer it to a third party. Regarding managing communication preferences, we may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails; if you opt out, we may still send you non-promotional emails about your account or orders. You may exercise any of these rights by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, and you may designate an authorized agent to make requests on your behalf.

Complaints. If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us, or you may lodge your complaint with your local data protection authority.

International Transfers. Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy. We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact. Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact our Privacy Compliance Officer by calling (604) 265-8284, emailing us at orders@griffinattachments.ca, or writing to us at 501-3292 Production Way, Burnaby BC V5A 4R4, Canada.